GTM News

Sharing insight, expertise and best practice on business travel management

Author archive for

Hotel Sector Activity (Covid-19) - 30/04/20

As Hotel groups start to re-open in different areas of the world as life after lockdown starts to become a reality, here we have some updates on who is doing what including safety measures and catering:

Accor hotels that include brands such as Sofitel, Novotel, Mercure, Novotel, Ibis plus many more, has partnered with testing inspection provider Bureau Veritas to develop a label that certifies that appropriate safety standards and cleaning protocols have been achieved at their properties. The label aims to support the hospitality and restaurant industry return to business following global lockdowns as a result of the coronavirus pandemic. The group has reopened hotels in China and South Korea, with plans to reopen in other markers including Denmark, Germany, Austria, and Slovenia within May. 

Hilton have announced a new program to deliver an industry-defining standard of cleanliness and disinfection in its properties. The hotel group will collaborate with RB the maker of Lysol and Dettol, and consult with the Mayo Clinic medical centre in the U.S to develop elevated processes and Team Member training to help guests enjoy an even cleaner and safer stay from check-in to check-out. Hotel standards being reviewed include a room seal which is placed on room doors to indicate to guests that their room has not been accessed since being cleaned. In addition to providing disinfecting wipes at primary entrances and key high traffic areas. Contactless checking areas whereby Hilton want to double down on its award winning digital key technology for guests will also be focused on to meet the needs of guests who desire to have a contactless arrival experience using a digital room key.

Marriott`s newly formed Global Cleanliness platform aims to promote high standards of cleanliness in the age of Covid-19. Marriott will be using technology including electrostatic sprayers with hospital-grade disinfectants to sanitise surfaces throughout hotels. The sprayers allow house-keeping staff to rapidly clean and disinfect areas and can be used in a hotel setting to clean and disinfect guest rooms, lobbies, gyms, and other public. Likewise, signage in hotel lobbies will remind guests to maintain social distancing. 

Melia has reopened hotels in the Far East including in China, Thailand, and Vietnam. Safety Measures introduced include offering room only and breakfast on the go rates to eliminate guest interaction. The hotel group is also using cleaning products with 70% alcohol and rearranging space in restaurants to adhere to social distancing measures. The group is targeting reopening some properties within central Europe during May.

Premier Inn. The hotel group has 37 properties still open until the 11th of May for key workers only and are operating at 70% of its room capacity in those Hotels to ensure they can adhere to social distancing measures. Premier Inn will continue to monitor government guidelines before an announcement on reopening plans is announced. 

Travelodge. The hotel chain has kept 39 of its nationwide properties open for key workers only. Travelodge are utilising resources available them to provide the best food and beverage service they can including Breakfast Boxes and all Hotels are being serviced by Just Eat or Deliveroo. 

Wyndham has partnered with Ecolab to provide their hotels with access to industry-standard cleaning and disinfecting supplies and has made training available to support their properties in achieving the highest standards of cleanliness, disinfection, and hygiene.

Please note this is a regularly changing picture therefore please always check with your consultant at Good Travel Management for the most up to date information.

About Andrew Sison

Andy is our Strategic Account Manager and works with a number of high profile businesses to manage their business travel more effectively. Andy’s track record is enviable and he works hard to deliver savings, add value, help companies consolidate their travel programmes and manage change.
More by Andrew Sison