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The S's of Corporate Travel - Taken from our FREE Business Travel Glossary

The S's of Corporate Travel - Taken from our FREE Business Travel Glossary

Here we give you a short overview of the S's of corporate travel taken from our FREE Download - Business Travel Glossary The A- Z of Corporate Travel ... 
 

 

Service Level Agreement (SLA)

A service-level agreement (SLA) is defined as a
commitment between a travel management
company and the customer that outlines the
minimum service standards to be delivered.
Typically SLAs include response times, accuracy,
customer satisfaction and other metrics that
indicate quality and availability.

Single Sign-on (SSO)

Single sign-on is a user authentication service that
permits a user to use a single login such as name
and password, to access multiple applications, so
users only have to log in once, instead of logging
into multiple websites.


Split ticketing

Split ticketing is the practice of splitting a ticket at a
point that occurs on the journey. This technique can
be used on some airline and rail tickets to reduce
the ticket cost.

 

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About Danielle Martinez

Danielle is our marketing coordinator and loves nothing more than creating thought provoking and interesting content to help our customers with business travel. Feel free to contact Danielle if there is anything you’d like to see covered within our business travel blog, she’d love to hear from you!
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