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Good Travel Management Return to Business Travel report Q1 2022


One of the key discussion points we’ve had with our clients over the last 2 years is when to start investing in a return to business travel. Many of our clients in industries such as Marine, Energy and Engineering had a continuing need to travel throughout the pandemic. Other organisations, operating in different sectors, asked us to keep them updated on the travel market and general intentions of our customer base to help them assess when they should re-start their business travel and we’ve produced a quarter-by-quarter assessment ever since.

The map below shows the most popular destinations for our clients during Q1 2022:


The acceleration of the return to travel continued in the first quarter of 2022 as travel, testing, and entry, restrictions related to the Covid-19 pandemic began to be lifted. Travel to North America showed a significant upturn as did trips to Europe for short, 1 to 3 night, durations.

Good Travel Management achieved an average air fare saving for our clients of 11.5% on flights to North America and a 13.8% saving on flights to European destinations compared to the same period and destinations in 2019. The only area still to make a travel comeback so far is the Far East and Australasia reflecting the travel restrictions still in place in those destinations, although some of this is now starting to change.

The increase in passenger numbers has created challenges for airports with reports of long waits for security checks and immigration, but these are now starting to ease as airports ramp up their return to full operations and re-open terminals that they mothballed at the height of the pandemic.

It has also been encouraging to see airlines re-introducing certain routes and/or, beginning services to new destinations, and hotel chains announcing plans to open new properties in the next year or so.

To assist with this rapid return to travel, Good Travel Management has proactively led the assessment of our clients travel policies to ensure they are still relevant and find the correct balance between value for money and traveller well-being. We also ensure that travellers are aware of the support we provide, pre, during and post trip through our GT Assist solutions covering areas such as traveller tracking, 24-hour contact support and itinerary app’s for smartphones.

Over the first quarter of 2022 we’ve also enhanced the reporting capabilities we can provide to our clients so they can easily assess not only their travel spend but also the sustainability impact of their business travel. We have then been working with our clients to ensure that they obtain the best value from their travel budget and that they select sensible, sustainable travel options where possible.

It is still vitally important that you and your travellers have all the advice, information, documentation and support available to them throughout the booking process and during their trip that Good Travel Management provides. As a result, we’ve had a large number of companies making the decision to outsource responsibility for their business travel requirements to GTM when previously they had tried to manage all, or some, of the process themselves.

If you’d like to know more about how Good Travel Management can help your business throughout the booking process give us a call, we’d love to hear from you.

T: 0330 004 0520


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About David North

David is responsible for our proposition and ensures our products and services evolve to meet the needs of our customers. David has worked in the business travel sector for over 20 years including holding senior roles within travel management and technology providers across account management, implementation, and product development.
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