Here at Good Travel Management, we understand that people will have mixed emotions about travelling again for business as Covid-19 travel and lock down restrictions ease across the world. We want to make sure that you have all the information and support you need so that you can travel with confidence when you are ready to do so.
This is the 3rd in our series of blogs on the travel “bubble”. The first part of our Creating a Travel “Bubble” focused on what you can do to plan and create your travel bubble. The second part lets you know what we at Good Travel Management are pro-actively doing to advise and support you throughout the travel booking process and whilst you’re travelling.
This final part covers what Good Travel Management, and you, can do when you return from your trip to make future journeys easier for you and your fellow travellers.
At Good Travel Management we recognise that feedback from travellers that have completed trips in the early stages of the new “normal” will be key. On your return, we will contact travellers to ask how the trip went. What worked well, what was more of a challenge, gather suggestions and tips and then collate those to shape the service, support, and advice we give to those preparing to go on their first post Covid-19 journey. If your role within your organisation includes responsibilities for managing your travel budget, H.R., or Risk Management then it’s also a good idea for you to gather feedback from your colleagues that have completed their first trips. They can give you feedback on the best way to get to your customer location or if one of your preferred hotels is adhering to expected hygiene and social distancing measures. Additionally, they can validate that preparing in advance by pre-booking elements such as Car Parking, fast-track security etc. provide value by making things easier.
The feedback provided by your travellers will also shape your Travel Policy so that it always remains relevant and strengthens your commitment to duty of care for your employees on travel-related issues.
Your Good Travel Management Account Manager will be in regular contact and we can assist in mandating the use of specific suppliers, properties or additional services in order to continually improve the quality of your travellers’ bubbles or suggest appropriate changes to your Travel Policy. Additional considerations when you return are, any refunds or compensation that may need collecting due to travel disruption as things start to get back to normal.
Good Travel Management will pro-actively manage any claims on travel that we have booked on your behalf. Travel will be different at first but, we are here to make things easier for you.